FAQ & Support
Help & Support Center
Find answers to common questions and get personalized support for all your education-related needs
Get Support
Choose the support channel that works best for you - we're here to help
Live Chat Support
Get instant help from our education support specialists
Monday - Friday, 8:00 AM - 6:00 PM
Usually within 2 minutes
Phone Support
Speak directly with our support team for complex issues
Monday - Friday, 8:00 AM - 4:30 PM
Average wait time: 3 minutes
Email Support
Send detailed questions and receive comprehensive responses
24/7 - Responses within 24 hours
Detailed responses within 1 business day
Frequently Asked Questions
Find quick answers to the most common questions
Exams & Results
School Enrollment
Financial Aid
District Education Offices
Visit or contact your local district office for in-person assistance
Still Need Help?
Our support team is ready to assist you with personalized help for your specific situation